Strengthening financial security alongside CPCA

Practical approaches to resolve your challenges

Dublin Financial Protection and Oversight: Working together for a sustainable tomorrow

CPCA agency delivers these essential services

Our regulatory organization provides comprehensive support covering regulatory compliance issues, asset safeguarding, legal counsel, and functioning as a trusted market supervisory body

Client Testimonials

What Our Clients Say

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Michael

United Kingdom

Superior assistance from CPCA. They assisted me in reclaiming my funds with expertise and effectiveness.

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Edward

USA

CPCA demonstrates exceptional proficiency in managing financial disagreements. They accompanied me throughout the complete procedure.

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Carlos

Spain

Outstanding assistance and dialogue during the whole journey. Strongly endorsed!

Company Overview

Our operational scope and specialized knowledge

The CPCA holds a vital position in monitoring banking, insurance, and securities sectors, maintaining financial stability across Europe's primary financial marketplace. Our main office is located in Dublin, Ireland, in proximity to key European financial organizations and oversight authorities. Under European Commission authorization, CPCA possesses legal authority to condu
ct examinati
ons and reviews throughout the European Union

  • We function as an autonomous governmental organization
  • We receive complete funding from supervised entities, eliminating charges to them
  • We bear accountability for the financial framework

The value of filing a formal written complaint

A key duty of the Capital Protection & Compliance Authority (CPCA) involves protecting consumer rights under the oversight of financial institutions, banking services, private insurance providers, and securities markets. According to section 4 of the Financial Services Supervision Act (FinDAG), customers can lodge their grievances directly with the CPCA. Please remember that complaints should be filed in written or digital format using the specified form on the CPCA website. When submitting a complaint, it's crucial to provide factual information and a detailed account of the issue

Complaint Stages Overview
1

Opening Stage

To begin with, the Capital Protection & Compliance Authority (CPCA) will examine your case utilizing the information and supporting materials you provide to evaluate its suitability for assessment. If supplementary details are required, the CPCA will collect additional evidence by requesting the participating company's viewpoint. In most cases, the CPCA will forward your complaint materials to the relevant regulated organization

2

Following Stage

The company delivers a comprehensive report to the Capital Protection & Compliance Authority, supplying an in-depth justification of the logic underlying their choice

3

Subsequent Stage

If the evaluation shows that the company's ruling aligns with oversight standards, the Capital Protection & Compliance Authority will convey this conclusion directly to you

4

Closing Stage

If it's determined that the Capital Protection & Compliance Authority needs to operate in its supervisory role, it will address the issue with the concerned company. Please note that the Capital Protection & Compliance Authority may be unable to disclose the dispute's outcome due to confidentiality restrictions

Some numbers

The results of our work in numbers

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21

Years on market

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2200

Successful Cases

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8500

Satisfied clients

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9200+

Completed returns

Compensation Team Meeting
Compensation Consultation

Monetary Compensation and Property Protection

The Financial Dispute Resolution Committee was established as an unbiased international forum to ensure fair assessment and resolution of conflicts, providing a more streamlined and expedited option compared to conventional sector regulatory agencies and judicial processes. Moreover, the committee delivers additional investor protections via its specialized Safeguard Fund

CPCA Refund Services

The Capital Protection & Compliance Authority provides support to organizations and individuals encountering difficulties in accessing their investments and capital due to different situations, such as businesses that have lost their operating licenses, parties declining to release funds under various justifications, organizations involved in market manipulation and breaching oversight regulations, and circumstances where withdrawal access is blocked following the conclusion of an investment term

We maintain ongoing availability

Contact Information

Ready to proceed?


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    Kindly confirm your complaint includes these crucial elements
    • Your complete personal details and contact information. If submitting about another individual, please include their full name and contact details

    • The full business name and operational address of the organization you're complaining about

    • For insurance-related complaints, please specify the type of coverage, policy document number, and relevant claim reference if applicable

    • For banking or financial institution matters, include account type details (such as deposit account, current account, investment plan), account number or customer reference, and the organization's name

    • For securities investment complaints, provide the security reference numbers (WKN or ISIN) together with the brokerage firm's name